Registration

All our services are on a “first-come-first-served” reservation basis.
Registration to any activity, such as day trips, cabin rentals, aurora hunting or special tours has to be made in writing.
Please email us to info@wildernessyukon.com
As we cater to smaller groups, we encourage to book as early as possible.
If you are traveling solo, it is possible that we may have a tour booked which you may join. It is worth contacting us to check.

Payment

All services have to be paid in advance, upon receipt of invoice, unless otherwise arranged.
Payments can be made in cash, by cheque, direct banking.

Preferable online payment processing via E-Transfer to the account: info@wildernessyukon.com.
All rates are in CAN$ and subject to 5% GST.

Cancellation

Cancellations by the customer must be received in writing. Cancellation fees are based on a percentage of the total invoice and based on the date cancellation is received in our office.

The following cancellation fees arise:

50 % of trip/shuttle total  when cancelled  between 30 and 15 days prior to arrangement
75 % of trip/shuttle total  when cancelled  between 14 and 8 days prior to arrangement
100 % of trip/shuttle total  when cancelled  less than 7 days prior to arrangement

Risk & Liability

We strongly suggest you consider travel insurance, such as trip cancellation, medical insurance and/or evacuation insurance.

Waiver

We choose our suppliers (e.g. hotels, operators, local attractions, etc.) with great care. These suppliers are, however, independent contractors and we cannot be held responsible or liable for their acts or omissions.
With any activities of other providers clients will often have to sign a Waiver of Liability.
Black Bear Wilderness Adventures Inc. can also not be held liable for changes in tour itineraries due to weather conditions, acts of God or special conditions beyond our control.

Feedback welcome

It is important to us to know how you heard about our company and services.
We also would very much like to know if you liked what you saw, if we met you expectations or if we even surpassed them. All feedbacks  are welcome, critics and praises alike.
We can only improve if we know!!!

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